General Information
• What inspired the creation of TeddyV?
TeddyV was inspired by blending nostalgia with a darker, edgier twist to intrigue and spark curiosity. Our goal is to expand TeddyV beyond collectibles, starting with statues and cups, and working to keep ignovating with things like t-shirts, notebooks, backpacks and more, bringing this unique vibe to fans everywhere.
· What is TeddyV?
TeddyV is a unique concept that mixes iconic horror characters with the charm of cute teddy bears, creating a blend of nostalgia and creepiness. It’s designed to captivate fans of the eerie and unexpected, with plans to expand into collectibles, apparel, and more.
· What types of products do you offer?
We offer statues, cups, and keep growing with T-shirts, backpacks, notebooks, etc.
· Are TeddyV statues handmade?
Yes! TeddyV is made it by resin and painted by hand.
· Are TeddyV statues limited edition?
No!
· Do you offer seasonal or holiday-themed TeddyV designs?
No for now, hopefully soon.
· Where are TeddyV products made?
The statues are made of Resin and the cups with tempered glass.
Orders & Shipping
• How do I place an order?
Placing an order for TeddyV products is simple! Once our merchandise, like Statues, t-shirts and collectibles, launches, you’ll be able to shop directly through our official website or online store. Some products include the shipping like statues and others doesn’t. Stay tuned for updates and announcements on release dates and new items!
• Do you ship internationally?
We would do it ASAP.
• How long does shipping take?
Depends on the product, some could take 2 weeks like the cups, but the statues can take around 30-40 days.
• Can I track my order?
Yes! You can track your order by adding your email during checkout. Once your order is placed, we’ll send tracking details straight to your inbox, so you can follow its journey to your door!
• What should I do if my package is lost or delayed?
If your package is lost or delayed, please reach out to me via email, and I’ll do my best to assist you. However, please note that at this time, we are unable to offer returns. Thank you for understanding!
Customization
• Can I customize a TeddyV statue?
Not Yet! Hopefully Soon!
• Do you accept bulk] orders?
Yes! Just please allow us around 30-40 days.
Care & Maintenance
• How do I clean and maintain my TeddyV statue?
To clean and maintain your TeddyV statue, simply dust it gently as needed. Use a soft cloth or duster to keep it looking its best—no special treatments required!
• Are TeddyV statues weatherproof?
Yes, TeddyV statues are weatherproof, but keep in mind that extreme weather conditions or prolonged exposure to the elements may affect the statue over time. For best results, we recommend placing it in a sheltered spot to preserve its condition
• Can TeddyV statues be repainted or restored?
No really.
• How do I store my TeddyV statue during extreme weather?
Its better to keep in indoors.
Returns & Refunds
· What is your return policy?
We do not offer returns or refunds on any of our products, with the exception of future t-shirt size exchanges.
· What should I do if my TeddyV statue arrives damaged?
TeddyV takes great care in packaging your order to ensure it arrives in perfect condition. However, if your statue arrives damaged, please contact us TeddyVHorror@gmail.com , and we’ll work together to find the best solution. Keep in mind that resin is fragile, but issues are very rare.
· Can I exchange a TeddyV statue for a different design?
Unfortunately, we do not offer exchanges, returns, or refunds.
Special Offers & Loyalty
· Do you offer discounts or promotions?
Yes! New customers receive a 10% discount on all products. TeddyV also wants to make sure you’re happy, so reach out to us, and we’ll see if there are any special promotions available.
Business Collaborations
· Can I partner with TeddyV for a special event or collaboration?
Absolutely! Let us know how we can work together to create an unforgettable TeddyV horror experience.
· Are you open to artist collaborations for new designs?
Yes! We love working with artists to create unique designs. TeddyV isn’t just about horror—we want to showcase different artistic styles while keeping our signature spooky charm.
Other
· Do you have a store or showroom where I can see TeddyV statues in person?
Yes! We’re located in Buford, GA. Send us an email at TeddyVHorror@gmail.com, and we’ll be happy to set up a time to show you, our products.
· How can I contact customer support?
Email us at TeddyVHorror@gmail.com, and please allow 2-5 days for a response.
· Can I share photos of my TeddyV statue on social media?
Yes! We’d love to see your TeddyV in you know home!!